The COVID-19 pandemic disrupted finance and accounting departments across most industries, forcing many to rethink their operations and approaches. The subsequent supply chain shortages, persistent labor constraints and other trailing factors had a similar impact, but not quite enough to significantly move the digital transformation needle.
In its 2021 State of Finance Report: Digital Transformation & Business Disruption, Esker paints a picture of a business landscape that worked quickly to use technology to patch the holes when COVID emerged, but then may have backed off from fully embracing automation for financial and accounting management. These insights apply directly to the procurement department and the suppliers and partners that it depends on to ensure good sources of supply.
